Managed Services

Simplify IT Management With Our Managed Services

Leverage our managed services for optimal IT operations. With our Managed Services, experience effortless operations and guaranteed uptime, as we transform IT challenges into operational excellence.

Our partnerships

Our Process

Our Strategic Managed Services Journey

From assessment to ongoing support, we provide comprehensive managed services process to elevate your IT infrastructure, ensuring seamless operations and optimal performance.

Customized Engagement

We start by working with clients to identify their specific managed service needs, ensuring a tailored approach that aligns with their unique business requirements.

Proactive Support

We actively manage desktop environments, antivirus solutions, and backups, allowing client IT teams to focus on strategic initiatives rather than routine tasks.

Integration & Management

Our comprehensive integration of service desks and Network Operations Centres with client systems facilitates efficient and centralized management.

Continuous Improvement

Our services are continuously refined through regular testing and mock disaster recovery exercises, ensuring the highest standards of data security and system reliability.

Our Services

Managed Services: "Seamless IT, Streamlined Operations"

Elevate your business with SAiS Managed Services, offering comprehensive IT support that ensures efficiency, security, and peace of mind.

Service Desk Management

Our fully managed service desk prioritizes and handles support requests efficiently, adhering to customer-defined policies for optimal service quality and responsiveness.

Network Operations Centre

Centralized monitoring of system status, hardware health, and performance, with immediate escalation for emerging issues, ensuring uninterrupted business operations.

Desktop Management

Efficient handling of all desktop-related issues, reducing labor-intensive tasks for your IT department and freeing them to focus on strategic initiatives.

Managed Anti-Virus Solutions

We provide robust anti-virus management, from installation to outbreak response, safeguarding your systems against malware and other cyber threats.

Managed Backup Services

Our service offers regular backup testing and mock disaster recovery exercises, ensuring your data is secure and recoverable in any situation.

Fixed Cost IT Solutions

Experience predictable budgeting with our fixed-cost managed services, encompassing guaranteed response times and structured incident escalation for all IT needs.

Why Choose Sais?

Opt for SAiS Managed Services for unparalleled IT support, blending expertise, efficiency, and proactive care to empower your business.

1/ Tailored Solutions

Customized service offerings align precisely with your unique business needs.

2/ Centralized Management

Efficient, centralized system monitoring ensures consistent and reliable IT operations.

3/ Proactive Problem-Solving

We anticipate and address issues before they impact your business.

4/ Predictable Costing

Fixed cost structure provides clarity and aids in financial planning.

Frequently asked questions

What should you know about our Managed services

Our service desk manages all support requests, prioritizing them based on your policies and providing efficient resolution or escalation.

It provides centralized monitoring of your systems, ensuring health, performance, and rapid issue resolution for uninterrupted operations.

It covers all desktop-related issues, from routine maintenance to troubleshooting, freeing your IT staff for more strategic tasks.

We manage the entire anti-virus lifecycle, from installation to handling outbreaks, ensuring your systems are protected against threats.

Our service includes regular testing and mock disaster recovery drills, ensuring your data is always secure and recoverable.

Yes, our fixed-cost structure provides predictable budgeting and ensures you get value-driven, efficient IT support services.